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FINANCIAL SECTOR

Product and technology teams aligned to deliver better value

Organizational and technical coaching to improve collaboration, shared decision-making, and software delivery frequency.

Organizational Evolution

Organizational Coaching + 

Technical Coaching

8

People involved

2 Technical Coaches + 2 Agile Coaches


Empowered PO

Led by product individuals

Scrum

Dynamics

Cadence and Improvement


Challenge
When Product and Technology fail to make decisions together, the product suffers.
  • Difficulty making collective decisions between Technology and Product.
  • Lack of alignment on priorities and working dynamics.
  • Impact on product outcomes and internal team morale.
  • Need to restore collaboration and delivery cadence.
Goal

Improving collaboration and delivery: clear priorities, shared decisions, and coordinated teams.

Approach: Organizational + Technical Coaching

Scope: Product, UX, Business,

Solution
Diagnosis, structure, and spaces for improvement to sustain change
  • Diagnosis & Roadmap

We assessed the current state of the teams and their dynamics to propose a concrete path for evolution.


  • Scrum + Cross-Functional Teams

Teams capable of collectively deciding on priority, scope, and quality, with clearly defined roles


  • Continuous Technical Improvement

Code improvement sessions: addressing real challenges through hands-on practice, changes, and shared learning.


Practices
What did we implement?
  • Scrum
  • Product Discovery
  • Role-based Communities of Practice
  • Pair and Mob Programming
  • Refactoring
  • Test Automation

Technologies

* Python * Flutter

Outcome
Unified backlogs, authentic retrospectives, and increased team engagement
Unified backlogs

Design + product + development

Product Management incorporated key practices: backlog management, definitions, acceptance criteria, and validation.

Continuous improvement

Retrospectives and communities of practice

The team began working with regular retrospectives and sustained spaces for improvement.

Planning

Collaborative process

The development department became actively involved in short-, medium-, and long-term planning, strengthening collaborative decision-making.

Do your Product and Technology teams need to start aligning on decisions again?

"The adoption of agile technical practices improved code quality."

Daniel Infante (CTO)

"We drive a culture of continuous improvement and technical excellence."

Daniel Infante (CTO)

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