Key roles involved
Technical Coaches + Development Engineers
2 levels of coaching
Technical + Organizational
Leaders and teams
Multiple teams
Working on different software components
Digital Evolution
Evolving teams, practices, and processes. Technical Coaching.
Challenge
Transforming software engineering without halting operations
- Long release cycles: deployments every 2–3 months, constrained by the mobile application cycle, with decoupled development and testing.
- Low delivery predictability: lack of solid quality and technical collaboration practices, heterogeneous environments, and a high volume of production defects that shifted focus away from the product toward incident resolution.
- Product and development gap: lack of trust in business-technology interactions, creating tension and inefficient conversations for decision-making.
- Siloed working: roles focused on specific tasks without a shared, end-to-end product vision or collective accountability for the outcome.
Goal
Transform your digital product engineering process to achieve higher quality, more frequent delivery, and a more direct impact on your business outcomes.
Focus: Structural change + infrastructure migration
Complexity: High technological diversity
Solution
Technical change agents and aligned leadership
- Change agents
Development engineers with solid experience in technical practices, building products side-by-side with the client’s team.
- Technical coaching
Defining practices, adoption metrics, and planning the rollout to new teams.
- Technical practices
Step-by-step onboarding of software development practices without halting operations.
Practices
What did we implement?
- Test Automation.
- Continuous Integration (CI).
- Continuous Delivery (CD).
- Slicing y Feature Toggling.
- Collective Code Ownership.
- Test Driven Development (TDD).
- Pair y Mob Programming.
Technologies
* Node.js * Java * React * Next.js * Jest * Cypress * Playwright * AWS * Terraform * GitLab
Outcome
Sustainable change, not just isolated improvements.
Progressive transformation
From the inside out
Internal teams began adopting development practices, guided by change agents.
Quality and velocity
On the rise
Technical practices
Delivery quality and frequency increased without impacting daily operations.
Rollout
Planned rollout
to new teams
Leadership was aligned with a sustainable transformation plan across the entire organization.