
Introduction to User Experience (UX) Design
This course will help you understand the challenges of user experience (UX) design, along with the principles, patterns, and practices to address them, through a series of theoretical presentations alternated with group discussions and hands-on exercises.
Course information
Format
Online
Duration
8 hours, split into four 2-hour sessions
Private student group, tailored to your company
Objectives
- Understand the fundamentals of usability and user experience (UX) design.
- Integrate user-centered principles and practices into digital product design.
- Learn foundational user experience (UX) evaluation techniques.
What You'll Learn
1. Theoretical material and hands-on exercises.
2. Patterns and tactics for tackling common challenges in digital product design.
3. A guide to planning and conducting design evaluations and gathering metrics.
Content
Introduction
- What is User Experience (UX) Design?
- Foundational concepts: Quality, usability, and user experience.
- Design principles for usability and user experience.
- Feedback.
- Error tolerance.
- Consistent mental models.
- Forcing functions.
- Natural mapping.
- Modeless interaction (Avoiding modes).
- Additional heuristics.
Patterns and Tactics
- Usability design practices.
- Software architecture patterns for UX.
- UI design patterns.
- Usability and user experience evaluation.
- Usability testing.
- Emotional evaluations.
User-Centered Design (UCD)
- Contextual inquiry.
- Contextual design models.
- Contextual evaluation.
Who Is This Course For?
Web designers. Developers, analysts, testers, and other participants in the development process.
No prior experience required; open to all roles involved in product development.

